Privacy Policy

1. Introduction

HillyPix Pvt. Ltd. (“HillyPix”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use HillyPix services, including our website, mobile applications, smart TV applications, and related features (collectively, the “Services”). By accessing or using HillyPix, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

We collect information to provide, improve, and secure our Services.

2.1 Information You Provide to Us

You may provide personal information when you:

• Create or manage your HillyPix account
• Purchase or access content
• Contact customer support
• Submit reviews, feedback, or ratings
• Participate in promotions or special events

This information may include:

• Name
• Mobile number
• Email address
• Payment-related information (processed securely by third-party payment providers)
• Profile details (such as profile photo or preferences)
• Communications with HillyPix

We do not store your full card or banking details on our servers.

2.2 Information Collected Automatically

When you use HillyPix, we automatically collect certain technical and usage information, such as:

• IP address
• Device type, operating system, and app version
• Log-in timestamps
• Content viewed, playback duration, and interaction data
• Approximate location (city or region level)
• Cookies or similar technologies for authentication and analytics

This data helps us understand how users interact with the platform and improve performance and security.

3 How We Use Your Information

We use your information to:

• Provide access to purchased or available content
• Process payments and transactions
• Verify accounts and prevent fraud
• Improve platform performance and user experience
• Recommend relevant content
• Communicate updates, service messages, or promotional information (where permitted)
• Comply with legal and regulatory obligations

HillyPix does not sell your personal data to third parties.

4. Content Recommendations

Our recommendation system is based primarily on:

• Content you choose to watch
• Interaction patterns within the platform

You are always in control of what you watch, and recommendations are meant to enhance discovery, not limit choice.

5. Sharing of Information

We may share limited information only in the following situations:

5.1 Service Providers

We work with trusted third-party service providers for:

• Payment processing
• Content delivery
• Analytics and performance monitoring
• Customer support

These providers are bound by confidentiality obligations and may only use data to perform services on our behalf.

5.2 Legal & Security Reasons

We may disclose information if required to:

• Comply with applicable laws or legal requests
• Enforce our Terms & Conditions
• Protect the rights, safety, and property of HillyPix, users, or the public
• Detect and prevent fraud or technical abuse

6. Your Choices & Controls

You can:

• Update or correct your account information
• Manage notification preferences through device or app settings
• Request account deletion (subject to legal and transactional requirements)

Please note: deleting your account may result in loss of access to purchased content.

7. Cookies & Tracking Technologies

HillyPix uses cookies and similar technologies to:

• Maintain login sessions
• Improve app functionality
• Analyze usage trends

You may control cookies through your browser or device settings, though some features may not function properly without them.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

HillyPix services are intended for users 18 years and above. Minors may use the platform only under parental or legal guardian supervision. We do not knowingly collect personal information from children without appropriate consent.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce agreements

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the HillyPix platform. Continued use of the Services after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us: support@hillypix.com HillyPix is built to protect culture, creators, and viewers. Your trust matters to us.